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Shipping

General

All our jewellery comes packaged in presentation boxes or pouches. When applicable it is then placed in an outer cardboard sleeve and all mailed in bubble wrap envelopes to get to you in perfect condition. In the unlikely event that your item is damaged in anyway please email us and we will arrange a replacement or refund.

Delivery Times

Each product has an estimated delivery time and we adhere to these times. If there is any delay then we will inform you by email.

United Kingdom

When your order has been dispatched our system will inform you by email and from that date your order should be delivered within 1-2 working days. All orders are sent by Royal Mail Recorded Delivery or Special Delivery or ChronoPost and are fully insured by Royal Mail and/or ourselves. Please note that the delivery address should match the cardholders address and that the Royal Mail or ChronoPost will require the item to be signed for. In the event of no-one being able to sign for the item the Royal Mail or ChronoPost will leave a card with instructions on how to proceed.

European Union

(Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain & Sweden)

Shipping to Europe costs £5.29 (Inc VAT) regardless of the size of the order.

When your order has been dispatched our system will inform you by email and from that date your order should be delivered within 3-7 working days (delivery times may be longer around Christmas and other busy periods). All orders are dispatched using ChronoPost or Royal Mail /or ourselves. Please note that the delivery address should match the cardholders address and that the postal service will require the item to be signed for.

Rest of World

(Australia, Canada, Gibraltar, Iceland, Japan, New Zealand, Norway, Switzerland, USA)

Shipping to Rest of World costs £4.50 (VAT exempt) regardless of the size of the order.

When your order has been dispatched our system will inform you by email and from that date your order should be delivered within 3-7 working days (delivery times may be longer around Christmas and other busy periods). All orders are dispatched using ChronoPost or Royal Mail /or ourselves. Please note that the delivery address should match the cardholders address and that the postal service will require the item to be signed for.

Other Countries

We do not presently offer delivery to countries not stated above. We will however make exceptions to this rule if required so please email us. Under no circumstances will we dispatch goods to Nigeria or Indonesia.